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Air carrier captain believes latest manual changes have made hazmat notoc's even more difficult to comprehend. When legalities cannot be determined; the hazmat is asked to be removed; but the ramp agents do not comply.
| Attributes | |
| ACN | 1125578 |
| Time | |
| Date | 201310 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 135 ER/LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation |
Narrative:
[We have] inadequate training/confusing manuals for ground and flight crews pertaining to hazmat documentation. [Our] new procedures for cross checking how many notoc's; and what the paperwork says has caused problems. Latest manual changes made it worse. Between myself; rampers and the duty manager; we could not resolve the paperwork issues. Therefore; hazmat was supposed to be removed. However; the ramp agents just 'pretended' to remove hazmat. When we landed at destination; hazmat was found in cargo during post flight.
Original NASA ASRS Text
Title: Air Carrier Captain believes latest manual changes have made Hazmat NOTOC's even more difficult to comprehend. When legalities cannot be determined; the hazmat is asked to be removed; but the ramp agents do not comply.
Narrative: [We have] inadequate training/confusing manuals for ground and flight crews pertaining to hazmat documentation. [Our] new procedures for cross checking how many NOTOC's; and what the paperwork says has caused problems. Latest manual changes made it worse. Between myself; rampers and the Duty Manager; we could not resolve the paperwork issues. Therefore; hazmat was supposed to be removed. However; the ramp agents just 'pretended' to remove hazmat. When we landed at destination; hazmat was found in cargo during post flight.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.