Passenger's use of cellular phone conflicts with airline policy.

Attributes
ACN	112460
Time
Date	198905
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : ord
State Reference	IL
Altitude	agl bound lower : 0 agl bound upper : 0
Aircraft 1
Controlling Facilities	tracon : lax
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport
Flight Phase	ground : holding ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : cfi pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 100 flight time total : 7000 flight time type : 2000
ASRS Report	112460
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	non adherence : far
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

Medium large transport X, ord to dca, 5/tue/89, pushed back 2 minutes early, was subsequently delayed at start of taxi due to late cancelled bags from medium large transport Y. Taxi commenced from B gates clockwise across bridge to wedge then down cargo taxiway to 22L. During taxi (sterile cockpit) a F/a chimed the cockpit. The aircraft was stopped and the page was answered. An aft cabin F/a had to leave her seat and ask a passenger to put his cellular telephone away. The passenger refused and advised that he was mr vip and he overruled the F/a's orders. The captain discussed the matter with the F/a involved. The flight operations manual page was sent back for mr vip to read, to see that he was violating FCC/far's. He complied but not until after the aircraft had been stopped and he was asked the second time. He remarked that he was calling the tower to see if the flight crew was intentionally delaying the flight. The flight was slow taxiing due to WX, reroute clrncs and associated ATC delays.

Original NASA ASRS Text

Title: PASSENGER'S USE OF CELLULAR PHONE CONFLICTS WITH AIRLINE POLICY.

Narrative: MLG X, ORD TO DCA, 5/TUE/89, PUSHED BACK 2 MINUTES EARLY, WAS SUBSEQUENTLY DELAYED AT START OF TAXI DUE TO LATE CANCELLED BAGS FROM MLG Y. TAXI COMMENCED FROM B GATES CLOCKWISE ACROSS BRIDGE TO WEDGE THEN DOWN CARGO TXWY TO 22L. DURING TAXI (STERILE COCKPIT) A F/A CHIMED THE COCKPIT. THE ACFT WAS STOPPED AND THE PAGE WAS ANSWERED. AN AFT CABIN F/A HAD TO LEAVE HER SEAT AND ASK A PAX TO PUT HIS CELLULAR TELEPHONE AWAY. THE PAX REFUSED AND ADVISED THAT HE WAS MR VIP AND HE OVERRULED THE F/A'S ORDERS. THE CAPT DISCUSSED THE MATTER WITH THE F/A INVOLVED. THE FLT OPS MANUAL PAGE WAS SENT BACK FOR MR VIP TO READ, TO SEE THAT HE WAS VIOLATING FCC/FAR'S. HE COMPLIED BUT NOT UNTIL AFTER THE ACFT HAD BEEN STOPPED AND HE WAS ASKED THE SECOND TIME. HE REMARKED THAT HE WAS CALLING THE TWR TO SEE IF THE FLT CREW WAS INTENTIONALLY DELAYING THE FLT. THE FLT WAS SLOW TAXIING DUE TO WX, REROUTE CLRNCS AND ASSOCIATED ATC DELAYS.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.