Narrative:

I was working my gate and I started to do my walk around of the airplane. I opened up the back bin; put chocks on the tires; [and] then I walked to the front of the aircraft and put the stairs on the front of the plane. I left; then came back to load the plane everything looked good. When it was time to take the stairs they would not come off. I then called my supervisor and he then tried to pull them off but they still would not come off. Finally they turned the wheel and pushed it off of the plane then there was a hole in the plane.

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Original NASA ASRS Text

Title: Ramp worker reports damage when the aircraft settles onto stairs placed next to the aircraft prior to boarding.

Narrative: I was working my gate and I started to do my walk around of the airplane. I opened up the back bin; put chocks on the tires; [and] then I walked to the front of the aircraft and put the stairs on the front of the plane. I left; then came back to load the plane everything looked good. When it was time to take the stairs they would not come off. I then called my Supervisor and he then tried to pull them off but they still would not come off. Finally they turned the wheel and pushed it off of the plane then there was a hole in the plane.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.