Narrative:

Enroute; surrounded by convective conditions and following many prior deviations around large thunderstorms; we had a cell appear on the radar approximately 17 miles directly ahead on our course. We asked ATC for '10 right' to avoid the cell ahead. ATC's response was to standby. Cell depiction then turned to lightning bolt symbol. About 12 miles from cell; we contacted ATC again requesting 10 right for weather ahead. The ATC response again was to standby. Five prior to cell; ATC contacted us and asked what we wanted. We advised we were turning right to avoid cell ahead. ATC controller then told us we were violating our clearance and wanted to know what emergency we were declaring. We advised we were turning for weather and ATC controller then launched into a dialogue about how he was too busy directing traffic to deal with us and how we needed to declare an emergency if we wanted to deviate from his clearance; etc. Basically; instead of providing assistance and doing his job; the controller appeared to be seeking conflict with us. I do not believe any violation of regulations occurred. This report is being provided based upon the recommendation from the company ATC specialist.

Google
 

Original NASA ASRS Text

Title: A B737-800 crew diverted around a fast building; severe thunderstorm without clearance because ATC failed to answer their request in a timely manner but the Controller objected to their action because no emergency was declared.

Narrative: Enroute; surrounded by convective conditions and following many prior deviations around large thunderstorms; we had a cell appear on the radar approximately 17 miles directly ahead on our course. We asked ATC for '10 right' to avoid the cell ahead. ATC's response was to standby. Cell depiction then turned to lightning bolt symbol. About 12 miles from cell; we contacted ATC again requesting 10 right for weather ahead. The ATC response again was to standby. Five prior to cell; ATC contacted us and asked what we wanted. We advised we were turning right to avoid cell ahead. ATC Controller then told us we were violating our clearance and wanted to know what emergency we were declaring. We advised we were turning for weather and ATC Controller then launched into a dialogue about how he was too busy directing traffic to deal with us and how we needed to declare an emergency if we wanted to deviate from his clearance; etc. Basically; instead of providing assistance and doing his job; the Controller appeared to be seeking conflict with us. I do not believe any violation of regulations occurred. This report is being provided based upon the recommendation from the Company ATC Specialist.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.