Narrative:

I feel this was caused by factors affecting the quality of human performance. In specific, 6 positions combined, no help frequency congestion, automation problems and other distrs. This deviation involved allowing a military aircraft X en route eglin approach control's airspace. I was working 3 radar and 3 data (associated) positions combined. The military aircraft was on an assigned heading. Another aircraft called and was idented 1/2 mi southwest of pensacola airport. This was a priority. I had to coordinate with the tower and get this aircraft to the next sector before violating that airspace. At this time I requested help from the supervisor because we had aircraft Y transitting my airspace; the pilot was believed to be asleep. Either the supervisor thought I was reporting an arsa violation or that I didn't need help because I never received the help I requested. Another military aircraft who was precoordinated for PAR's at npa was changed to my frequency late, and action was immediately necessary or the west sector would be violated. Then another aircraft checked in IFR. I had to attend to this because he was in my airspace west/O my knowledge or coordination. At the same time the supervisor, after I tried to indicate to him that I was busy tells me not to talk, just listen. He instructed me to assign a discrete frequency to a military aircraft so he could assist the pilot believed to be asleep. This all happened in about 3 1/2-4 mins. Our procedures allow whoever brings strips to you to drop them in your bay anywhere, which in this case, I ended up with strips out of order and no way to quickly retrace my steps through strips. Very often our automation directs handoffs to the wrong sector and some people are compensating for this by taking handoffs and directing them to the correct sector, sometimes west/O coordination. When you have cut-up airspace as we do and one takes you by surprise, the distraction can cause real problems.

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Original NASA ASRS Text

Title: ACFT ALLOWED TO PENETRATE AN ADJACENT FAC AIRSPACE WITHOUT COORD.

Narrative: I FEEL THIS WAS CAUSED BY FACTORS AFFECTING THE QUALITY OF HUMAN PERFORMANCE. IN SPECIFIC, 6 POSITIONS COMBINED, NO HELP FREQ CONGESTION, AUTOMATION PROBS AND OTHER DISTRS. THIS DEVIATION INVOLVED ALLOWING A MIL ACFT X ENRTE EGLIN APCH CTL'S AIRSPACE. I WAS WORKING 3 RADAR AND 3 DATA (ASSOCIATED) POSITIONS COMBINED. THE MIL ACFT WAS ON AN ASSIGNED HDG. ANOTHER ACFT CALLED AND WAS IDENTED 1/2 MI SW OF PENSACOLA ARPT. THIS WAS A PRIORITY. I HAD TO COORDINATE WITH THE TWR AND GET THIS ACFT TO THE NEXT SECTOR BEFORE VIOLATING THAT AIRSPACE. AT THIS TIME I REQUESTED HELP FROM THE SUPVR BECAUSE WE HAD ACFT Y TRANSITTING MY AIRSPACE; THE PLT WAS BELIEVED TO BE ASLEEP. EITHER THE SUPVR THOUGHT I WAS RPTING AN ARSA VIOLATION OR THAT I DIDN'T NEED HELP BECAUSE I NEVER RECEIVED THE HELP I REQUESTED. ANOTHER MIL ACFT WHO WAS PRECOORDINATED FOR PAR'S AT NPA WAS CHANGED TO MY FREQ LATE, AND ACTION WAS IMMEDIATELY NECESSARY OR THE W SECTOR WOULD BE VIOLATED. THEN ANOTHER ACFT CHKED IN IFR. I HAD TO ATTEND TO THIS BECAUSE HE WAS IN MY AIRSPACE W/O MY KNOWLEDGE OR COORD. AT THE SAME TIME THE SUPVR, AFTER I TRIED TO INDICATE TO HIM THAT I WAS BUSY TELLS ME NOT TO TALK, JUST LISTEN. HE INSTRUCTED ME TO ASSIGN A DISCRETE FREQ TO A MIL ACFT SO HE COULD ASSIST THE PLT BELIEVED TO BE ASLEEP. THIS ALL HAPPENED IN ABOUT 3 1/2-4 MINS. OUR PROCS ALLOW WHOEVER BRINGS STRIPS TO YOU TO DROP THEM IN YOUR BAY ANYWHERE, WHICH IN THIS CASE, I ENDED UP WITH STRIPS OUT OF ORDER AND NO WAY TO QUICKLY RETRACE MY STEPS THROUGH STRIPS. VERY OFTEN OUR AUTOMATION DIRECTS HDOFS TO THE WRONG SECTOR AND SOME PEOPLE ARE COMPENSATING FOR THIS BY TAKING HDOFS AND DIRECTING THEM TO THE CORRECT SECTOR, SOMETIMES W/O COORD. WHEN YOU HAVE CUT-UP AIRSPACE AS WE DO AND ONE TAKES YOU BY SURPRISE, THE DISTR CAN CAUSE REAL PROBS.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.