Astra captain reports discovering during arrival briefing that his fisel 5 STAR is out of date in hi...

Attributes
ACN	1099797
Time
Date	201307
Local Time Of Day	1801-2400
Place
Locale Reference	ZMA.ARTCC
State Reference	FL
Aircraft 1
Make Model Name	IAI1125 (Astra)
Operating Under FAR Part	Part 91
Flight Phase	Initial Approach
Route In Use	STAR FISEL FIVE
Flight Plan	IFR
Component
Aircraft Component	Electronic Flt Bag (EFB)
Person 1
Function	Captain
Qualification	Flight Crew Instrument Flight Crew Multiengine Flight Crew Flight Instructor
Experience	Flight Crew Last 90 Days 50 Flight Crew Total 6500 Flight Crew Type 1700
Events
Anomaly	Aircraft Equipment Problem Less Severe

Narrative:

We use commercial 1 flight data; installed on ipads (total 3 devices carried on board) for cockpit approach procedures. On this flight when conducting the arrival brief it was noted that the pilot not flying had a more current STAR for the fisel arrival into fll than the pilot flying. The remainder of the flight was conducted using the pilot not flying's charts. Post flight it was verified that all ipads showed that the databases were current and showed the next update was over a week in the future. Tech support was contacted and I was informed that it was a 'glitch' and that the product needed to be deactivated and reactivated to fix the problem and that there is no way to tell we had charts that were not current.

Original NASA ASRS Text

Title: Astra Captain reports discovering during arrival briefing that his FISEL 5 STAR is out of date in his iPad when compared to the First Officers iPad. Post flight revealed that both iPad's had current databases. The database provider described the problem as a glitch that was easily correctable.

Narrative: We use Commercial 1 Flight Data; installed on iPads (total 3 devices carried on board) for cockpit approach procedures. On this flight when conducting the arrival brief it was noted that the pilot not flying had a more current STAR for the FISEL arrival into FLL than the pilot flying. The remainder of the flight was conducted using the pilot not flying's charts. Post flight it was verified that all iPads showed that the databases were current and showed the next update was over a week in the future. Tech support was contacted and I was informed that it was a 'glitch' and that the product needed to be deactivated and reactivated to fix the problem and that there is no way to tell we had charts that were not current.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Astra captain reports discovering during arrival briefing that his fisel 5 STAR is out of date in his ipad when compared to the first officers ipad. Post flight revealed that both ipad's had current databases. The database provider described the problem as a glitch that was easily correctable.