|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||atc facility : sfo|
|Altitude||msl bound lower : 6500|
msl bound upper : 6500
|Controlling Facilities||tracon : oak|
tracon : n90
|Operator||general aviation : instructional|
|Make Model Name||Small Aircraft, High Wing, 1 Eng, Fixed Gear|
|Flight Phase||cruise other|
|Route In Use||enroute : on vectors|
|Function||flight crew : first officer|
|Qualification||pilot : private|
|Experience||flight time total : 100|
|Function||oversight : pic|
|Qualification||pilot : commercial|
pilot : instrument
|Anomaly||other anomaly other|
other anomaly other
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : anomaly accepted|
|Primary Problem||Flight Crew Human Performance|
|Air Traffic Incident||other|
Appropriate initial contact was made with bay approach after handoff from adjacent stockton approach. With all other xmissions coming clear, bay approach came over the headset garbled! We understood the altitude and routing, but did not hear the magic words: 'cleared into the TCA,' (which was where the altitude and route was quickly taking us). After a quick discussion with the rated pilot in the other seat the decision was made to call bay, 'would like to confirm 'cleared into the TCA'.' what we got back was a nasty, insulting reiteration of the altitude and route; no 'affirm,' no 'cleared,' just some garbage about 'how much more specific can I get?' this jerk should be asked to review both ATC readback procedures and an etiquette book.
Original NASA ASRS Text
Title: VFR GA SMA QUESTIONS CLRNC INTO SFO TCA AND IS ANSWERED BY AN AGGRESSIVE APCH CTLR WITH A NASTY INSULTING REPEAT OF HEADING AND ALT, BUT NO REFERENCE TO CLEARED INTO THE TCA.
Narrative: APPROPRIATE INITIAL CONTACT WAS MADE WITH BAY APCH AFTER HDOF FROM ADJACENT STOCKTON APCH. WITH ALL OTHER XMISSIONS COMING CLEAR, BAY APCH CAME OVER THE HEADSET GARBLED! WE UNDERSTOOD THE ALT AND ROUTING, BUT DID NOT HEAR THE MAGIC WORDS: 'CLRED INTO THE TCA,' (WHICH WAS WHERE THE ALT AND ROUTE WAS QUICKLY TAKING US). AFTER A QUICK DISCUSSION WITH THE RATED PLT IN THE OTHER SEAT THE DECISION WAS MADE TO CALL BAY, 'WOULD LIKE TO CONFIRM 'CLRED INTO THE TCA'.' WHAT WE GOT BACK WAS A NASTY, INSULTING REITERATION OF THE ALT AND ROUTE; NO 'AFFIRM,' NO 'CLRED,' JUST SOME GARBAGE ABOUT 'HOW MUCH MORE SPECIFIC CAN I GET?' THIS JERK SHOULD BE ASKED TO REVIEW BOTH ATC READBACK PROCS AND AN ETIQUETTE BOOK.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.