A flight attendant on an A319 describes the in-cabin scenario after being notified by the captain of...

Narrative:

My flight had an issue with the landing flaps during approach. While in our jump seats after we had already received the four bells the captain called via the interphone and explained the situation about the flaps. The captain told us as well as made an announcement to the passengers that we were going to do a go-around to see if they could fix the problem; but after a few minutes he called back and asked us to prepare the cabin for an emergency landing. I retrieved my emergency manual with the planned cabin prep card [land] and proceeded to follow the card. The flight attendants made the cabin prep announcements while myself and the a flight attendant demonstrated the safety information card; brace positions; seat belts; and emergency exits. [We] checked passengers and infants for brace position and seat belts. I then went to the window exits and briefed the passengers how to open the window exits. I; along with all the other flight attendants did a final cabin check and took our jump seats and did my thirty second review. When the captain came over the PA and said brace for impact I as well as all the flight attendants shouted heads down stay down until the aircraft came to a stop and the captain over the PA told us to remain seated. We remained seated until parked at the gate.

Original NASA ASRS Text

Title: A Flight Attendant on an A319 describes the in-cabin scenario after being notified by the Captain of a flap malfunction and subsequent emergency landing.

Narrative: My flight had an issue with the landing flaps during approach. While in our jump seats after we had already received the four bells the Captain called via the interphone and explained the situation about the flaps. The Captain told us as well as made an announcement to the passengers that we were going to do a go-around to see if they could fix the problem; but after a few minutes he called back and asked us to prepare the cabin for an emergency landing. I retrieved my emergency manual with the planned cabin prep card [land] and proceeded to follow the card. The flight attendants made the cabin prep announcements while myself and the A Flight Attendant demonstrated the safety information card; brace positions; seat belts; and emergency exits. [We] checked passengers and infants for brace position and seat belts. I then went to the window exits and briefed the passengers how to open the window exits. I; along with all the other flight attendants did a final cabin check and took our jump seats and did my thirty second review. When the Captain came over the PA and said brace for impact I as well as all the flight attendants shouted heads down stay down until the aircraft came to a stop and the Captain over the PA told us to remain seated. We remained seated until parked at the gate.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1093469
Time
Date	201306
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.TRACON
State Reference	US
Aircraft 1
Make Model Name	A319
Operating Under FAR Part	Part 121
Flight Phase	Final Approach
Flight Plan	IFR
Component
Aircraft Component	Flap Control (Trailing & Leading Edge)
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Critical

A flight attendant on an A319 describes the in-cabin scenario after being notified by the captain of a flap malfunction and subsequent emergency landing.