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A300 captain reported both efbs froze up on an RNAV arrival; forcing the captain to leave his seat to retrieve paper charts.
| Attributes | |
| ACN | 1084179 |
| Time | |
| Date | 201304 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Component | |
| Aircraft Component | Electronic Flt Bag (EFB) |
| Person 1 | |
| Function | Pilot Not Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
Both efb's locked up while in precipitation static while descending in clouds on [RNAV arrival]; copilot was flying. We were deviating for rain showers when both efb's froze. Displays still worked; but no inputs on screens worked. Got out of seat to get paper backup charts stored in galley area. Bad time for major distraction.
Original NASA ASRS Text
Title: A300 Captain reported both EFBs froze up on an RNAV arrival; forcing the Captain to leave his seat to retrieve paper charts.
Narrative: Both EFB's locked up while in precipitation static while descending in clouds on [RNAV arrival]; Copilot was flying. We were deviating for rain showers when both EFB's froze. Displays still worked; but no inputs on screens worked. Got out of seat to get paper backup charts stored in galley area. Bad time for major distraction.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.