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ZLC controller voiced concern regarding the same company; similar call sign issue that led to a turn by the wrong aircraft. The reporter fearing serious safety implications if this issue is not addressed by the company.
| Attributes | |
| ACN | 1083954 |
| Time | |
| Date | 201304 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZLC.ARTCC |
| State Reference | UT |
| Aircraft 1 | |
| Make Model Name | Regional Jet 200 ER/LR (CRJ200) |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Aircraft 2 | |
| Make Model Name | Regional Jet 200 ER/LR (CRJ200) |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Enroute |
| Qualification | Air Traffic Control Fully Certified |
| Events | |
| Anomaly | ATC Issue All Types Deviation - Procedural Clearance Deviation - Track / Heading All Types |
Narrative:
Flight abcd and flight abcg; flight abcd entered my airspace and I cleared him direct jammn intersection. Flight abcg who was just checking on took the clearance. A few minutes later I noticed that flight abcd was not turning and I was going to pass very close behind traffic that he would have passed well behind had he made the turn to jammn. I queried the pilot and she said that she had never been given the clearance; I looked around and noticed that flight abcg was off of his route to the west; he keyed up about that time and said that he had taken the clearance; I put him back over mfl with an expected clearance to jammn later. I fear that something serious; accident/midair is going to be required before [air carrier company] does anything to mitigate this issue.
Original NASA ASRS Text
Title: ZLC Controller voiced concern regarding the same company; similar call sign issue that led to a turn by the wrong aircraft. The reporter fearing serious safety implications if this issue is not addressed by the company.
Narrative: Flight ABCD and Flight ABCG; Flight ABCD entered my airspace and I cleared him direct JAMMN intersection. Flight ABCG who was just checking on took the clearance. A few minutes later I noticed that Flight ABCD was not turning and I was going to pass very close behind traffic that he would have passed well behind had he made the turn to JAMMN. I queried the pilot and she said that she had never been given the clearance; I looked around and noticed that Flight ABCG was off of his route to the West; he keyed up about that time and said that he had taken the clearance; I put him back over MFL with an expected clearance to JAMMN later. I fear that something serious; accident/midair is going to be required before [Air Carrier Company] does anything to mitigate this issue.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.