 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A dispatcher discovered that he was unable to receive communications from flights that he was responsible for due to another dispatcher being signed in to receive those communications.
| Attributes | |
| ACN | 1068464 |
| Time | |
| Date | 201302 |
| Local Time Of Day | 1201-1800 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Other Dispatch Issue |
Narrative:
No dispatch view available because another dispatcher was signed in to my sector when I came to work today. I see this as a loss of operational control because over the first two hours of my shift today I was unable to communicate through ACARS with my flights. I notified the dispatch manager and the it department about this issue and; almost two hours later there is still no dispatch view is available.
Original NASA ASRS Text
Title: A Dispatcher discovered that he was unable to receive communications from flights that he was responsible for due to another Dispatcher being signed in to receive those communications.
Narrative: No dispatch view available because another Dispatcher was signed in to my Sector when I came to work today. I see this as a loss of operational control because over the first two hours of my shift today I was unable to communicate through ACARS with my flights. I notified the Dispatch Manager and the IT Department about this issue and; almost two hours later there is still no dispatch view is available.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.