Narrative:

Taxiing to park at our ramp area, the area appeared clear to me. It was night and the marshaller had well lit wands. I started following her commands, as the area still appeared clear to me. There were no lines on the ramp to follow or for safe clrncs of any obstacles. At this time, while following the marshallers commands, the left wing struck a new air carrier jetway. I had not remembered ever seeing the jetway there before. Come to find out it was new and was poorly lit by the ramp lights on the terminal bldg. After shutting down the aircraft and taking some measurements, I noted that there was no way the plane could have pulled straight into the marshaller without hitting the jetway.

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Original NASA ASRS Text

Title: WHILE TAXIING UNDER GND GUIDANCE ACFT WINGTIP STRUCK PARKED JETWAY APPARENTLY BECAUSE OF INSUFFICIENT ROOM AVAILABLE IN TAXI AREA.

Narrative: TAXIING TO PARK AT OUR RAMP AREA, THE AREA APPEARED CLEAR TO ME. IT WAS NIGHT AND THE MARSHALLER HAD WELL LIT WANDS. I STARTED FOLLOWING HER COMMANDS, AS THE AREA STILL APPEARED CLEAR TO ME. THERE WERE NO LINES ON THE RAMP TO FOLLOW OR FOR SAFE CLRNCS OF ANY OBSTACLES. AT THIS TIME, WHILE FOLLOWING THE MARSHALLERS COMMANDS, THE LEFT WING STRUCK A NEW ACR JETWAY. I HAD NOT REMEMBERED EVER SEEING THE JETWAY THERE BEFORE. COME TO FIND OUT IT WAS NEW AND WAS POORLY LIT BY THE RAMP LIGHTS ON THE TERMINAL BLDG. AFTER SHUTTING DOWN THE ACFT AND TAKING SOME MEASUREMENTS, I NOTED THAT THERE WAS NO WAY THE PLANE COULD HAVE PULLED STRAIGHT INTO THE MARSHALLER WITHOUT HITTING THE JETWAY.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.