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First officer of air carrier medium large transport claims company ACARS messages about flight crew scheduling was distracting to the crew during last 200 NM of flight.
| Attributes | |
| ACN | 103979 |
| Time | |
| Date | 198901 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : ord |
| State Reference | IL |
| Altitude | msl bound lower : 5000 msl bound upper : 31000 |
| Environment | |
| Flight Conditions | Mixed |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zob |
| Operator | common carrier : air carrier |
| Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
| Navigation In Use | Other |
| Flight Phase | cruise other descent other |
| Route In Use | enroute airway : zob |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 100 flight time total : 2900 flight time type : 60 |
| ASRS Report | 103979 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Airport |
| Air Traffic Incident | other |
Narrative:
During cruise from bdl-ord, received ACARS message pertaining to reschedule of captain following flight. Captain responded to company via voice, declining to take the flight due to sickness. During the rest of the flight we were badgered by crew schedule via ACARS trying to get him to take the trip. We received 7 messages, 2 of them during cockpit sterile period. I am a relatively inexperienced copilot on this aircraft and the 2-M crew is busy enough during normal operation. This type of distraction is not appropriate and is dangerous in that it adds to cockpit workload. ACARS should be used for operational messages only, and never during approach phase unless absolutely essential.
Original NASA ASRS Text
Title: FO OF ACR MLG CLAIMS COMPANY ACARS MESSAGES ABOUT FLT CREW SCHEDULING WAS DISTRACTING TO THE CREW DURING LAST 200 NM OF FLT.
Narrative: DURING CRUISE FROM BDL-ORD, RECEIVED ACARS MESSAGE PERTAINING TO RESCHEDULE OF CAPT FOLLOWING FLT. CAPT RESPONDED TO COMPANY VIA VOICE, DECLINING TO TAKE THE FLT DUE TO SICKNESS. DURING THE REST OF THE FLT WE WERE BADGERED BY CREW SCHEDULE VIA ACARS TRYING TO GET HIM TO TAKE THE TRIP. WE RECEIVED 7 MESSAGES, 2 OF THEM DURING COCKPIT STERILE PERIOD. I AM A RELATIVELY INEXPERIENCED COPLT ON THIS ACFT AND THE 2-M CREW IS BUSY ENOUGH DURING NORMAL OPERATION. THIS TYPE OF DISTR IS NOT APPROPRIATE AND IS DANGEROUS IN THAT IT ADDS TO COCKPIT WORKLOAD. ACARS SHOULD BE USED FOR OPERATIONAL MESSAGES ONLY, AND NEVER DURING APCH PHASE UNLESS ABSOLUTELY ESSENTIAL.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.