A dispatcher reported phone problems preventing phone patches with flight crews.

Attributes
ACN	1023679
Time
Date	201207
Local Time Of Day	0601-1200
Environment
Light	Daylight
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Person 1
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Other Dispatch Equipment

Narrative:

Crew could not understand what I was saying due to the phone system. Had several phone patches over the shift. All crews could not understand what I was saying. It had to repair my phone. This is becoming more frequent. This is a serious issue that must be addressed.

Original NASA ASRS Text

Title: A Dispatcher reported phone problems preventing phone patches with flight crews.

Narrative: Crew could not understand what I was saying due to the phone system. Had several phone patches over the shift. All crews could not understand what I was saying. IT had to repair my phone. This is becoming more frequent. This is a serious issue that must be addressed.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.