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A B737-700 flight crew failed to properly program ATC descent clearances into their FMS and altitude alert window and; thus; stopped their descent from FL400 at FL370 vice FL360.
| Attributes | |
| ACN | 1017411 |
| Time | |
| Date | 201206 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | PHX.Airport |
| State Reference | AZ |
| Environment | |
| Flight Conditions | VMC |
| Light | Dusk |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Route In Use | STAR EAGUL6 |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | FMS/FMC |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 221 |
| Person 2 | |
| Function | First Officer |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Altitude Undershoot Deviation - Procedural Clearance |
Narrative:
We were at FL400 before given a step-down to start the eagul 6 arrival to phx. At one point; we were given descent to FL370 and soon after to continue to FL360. I entered FL370 in the cruise page and selected VNAV. FL360 was in the MCP altitude window; but we did not descend. Checking in with abq center; we gave them our current altitude; and he asked us if we were given a restriction. At this point; we got confused after seeing FL360 in the MCP altitude window. Center again queried us and we admitted that we weren't sure exactly what altitude we were to descend to. He then gave us the 'descend via' clearance and we proceeded uneventfully to sky harbor.
Original NASA ASRS Text
Title: A B737-700 flight crew failed to properly program ATC descent clearances into their FMS and Altitude Alert window and; thus; stopped their descent from FL400 at FL370 vice FL360.
Narrative: We were at FL400 before given a step-down to start the EAGUL 6 Arrival to PHX. At one point; we were given descent to FL370 and soon after to continue to FL360. I entered FL370 in the Cruise page and selected VNAV. FL360 was in the MCP Altitude window; but we did not descend. Checking in with ABQ Center; we gave them our current altitude; and he asked us if we were given a restriction. At this point; we got confused after seeing FL360 in the MCP Altitude window. Center again queried us and we admitted that we weren't sure exactly what altitude we were to descend to. He then gave us the 'descend via' clearance and we proceeded uneventfully to Sky Harbor.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.