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A Q400 flight attendant was injured during climb after a service cart fell over on her ankle in smooth air because the brake apparently failed to hold the already unstable cart.
| Attributes | |
| ACN | 1016936 |
| Time | |
| Date | 201206 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Q400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Climb |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Galley Furnishing |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
After 10;000 ft and setting carts for service; but still in climb; second cart just flipped over and landed on my ankle. There was no turbulence; brake was set but [I] don't believe that it held as it flipped. At this point; I had not even put the other tray on top. I believe I made no errors and followed training. It is my understanding this is an on going problem that seems to be taking too long to remedy before someone is seriously hurt. The carts are not stable enough to be set up in a climb. No service should be allowed until the plane has leveled out which would not allow enough time on our shorter flights. New stable carts or tray service are options. Don't let this happen to anyone else.
Original NASA ASRS Text
Title: A Q400 flight attendant was injured during climb after a service cart fell over on her ankle in smooth air because the brake apparently failed to hold the already unstable cart.
Narrative: After 10;000 FT and setting carts for service; but still in climb; second cart just flipped over and landed on my ankle. There was no turbulence; brake was set but [I] don't believe that it held as it flipped. At this point; I had not even put the other tray on top. I believe I made no errors and followed training. It is my understanding this is an on going problem that seems to be taking too long to remedy before someone is seriously hurt. The carts are not stable enough to be set up in a climb. No service should be allowed until the plane has leveled out which would not allow enough time on our shorter flights. New stable carts or tray service are options. Don't let this happen to anyone else.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.