Narrative:

We departed europe. During an intermediate level off at FL240 when we felt a loud muffled bang in the floor of the cockpit. All aircraft system indications showed normal. I checked with the lead to make sure the cabin was secure. All was normal except for the thud. About [eight minutes later] and at FL340 came a second mysterious thud. I contacted dispatch and [maintenance] via HF. Our [relief] crew reported the sound seemed to come from the floor of first class. A third bang was felt [later]. We were about twenty minutes out of [a suitable diversion airport] and I decided to land there. We followed the divert checklist and had [maintenance] put in the write up for the thuds and the overweight landing. At [the diversion airport] we found the two forward cargo containers contained pharmaceutical products. On top of these boxes were large heavy plastic paper covered inflatable airbags to prevent the movement of boxes within the containers. In one container we found two burst bags and one inflated bag. In the second tin we found one burst and three inflated airbags. A total of seven airbags; three had burst and four were still intact. No damage to the aircraft.

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Original NASA ASRS Text

Title: A widebody international aircraft Captain and relief First Officer reported strange noises from lower deck while still over Europe. They diverted and found that some packing material had ruptured causing the noise.

Narrative: We departed Europe. During an intermediate level off at FL240 when we felt a loud muffled bang in the floor of the cockpit. All aircraft system indications showed normal. I checked with the Lead to make sure the cabin was secure. All was normal except for the thud. About [eight minutes later] and at FL340 came a second mysterious thud. I contacted Dispatch and [Maintenance] via HF. Our [relief] crew reported the sound seemed to come from the floor of First Class. A third bang was felt [later]. We were about twenty minutes out of [a suitable diversion airport] and I decided to land there. We followed the divert checklist and had [Maintenance] put in the write up for the thuds and the overweight landing. At [the diversion airport] we found the two forward cargo containers contained pharmaceutical products. On top of these boxes were large heavy plastic paper covered inflatable airbags to prevent the movement of boxes within the containers. In one container we found two burst bags and one inflated bag. In the second tin we found one burst and three inflated airbags. A total of seven airbags; three had burst and four were still intact. No damage to the aircraft.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.