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A very fatigued flight attendant crew remained on duty over twenty-one hours after the flight diverted due to the destination airport closure.
| Attributes | |
| ACN | 1006766 |
| Time | |
| Date | 201204 |
| Place | |
| Locale Reference | ZZZZ.Airport |
| State Reference | FO |
| Aircraft 1 | |
| Make Model Name | Widebody Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
Divert due to our foreign destination closure. We parked at a remote (with stairs)... I advised crew desk we were over duty. Scheduling manager instructed me to instruct the crew that since we had no egress we were on continuous duty! I disagreed. Thus we ended up remaining on duty for 21 hours and 37 minutes and many on my crew were extremely fatigued and certainly felt we were unable to function to the best of our abilities; let alone properly evacuate an airplane. I felt with the scheduling manager's wording to me over the cell call that if we did not continue our journey he would have given a direct order. His tone was very intimidating. The cockpit heard and agreed!
Original NASA ASRS Text
Title: A very fatigued flight attendant crew remained on duty over twenty-one hours after the flight diverted due to the destination airport closure.
Narrative: Divert due to our foreign destination closure. We parked at a remote (with stairs)... I advised crew desk we were over duty. Scheduling Manager instructed me to instruct the crew that since we had NO egress we were on continuous duty! I disagreed. Thus we ended up remaining on duty for 21 hours and 37 minutes and many on my crew were extremely fatigued and certainly felt we were unable to function to the best of our abilities; let alone properly evacuate an airplane. I felt with the Scheduling Manager's wording to me over the cell call that if we did NOT continue our journey he would have given a direct order. His tone was very intimidating. The cockpit heard and agreed!
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.